About Us
Servitech Training
ABOUT SERVITECH TRAINING
Professional Cleaning Is a Skilled Trade.
For more than four decades, Servitech Training has been built around a simple belief: professional cleaning requires knowledge, skill and an understanding of how surfaces, products, equipment and cleaning chemistry work together.
Today, Servitech delivers practical, instructor-led training across British Columbia, helping cleaning professionals work more safely, effectively and confidently.
WHY SERVITECH EXISTS
Built on the Importance of Doing the Job Safely.
Servitech Training began with a serious workplace experience.
The company’s original owner worked as a janitor alongside his brother. After his brother suffered significant lung damage following an incident involving improperly mixed cleaning chemicals, he recognized a critical gap in the industry: people were often expected to clean professionally without fully understanding the products, equipment and procedures they were using.
The goal was simple: help people understand not only what to do, but why.
In 2016, Wendy Hansen purchased Servitech when the original owner retired, carrying that philosophy forward with decades of hands-on experience.
MEET WENDY HANSEN
More Than 45 Years of Industry Experience.
Wendy Hansen has worked in the professional cleaning industry since she was 15 years old.
Her experience spans Building Service Worker training, commercial floor care, carpet cleaning, hospitality cleaning and broader custodial practices, along with education connected to ISSA-CMI and IICRC.
Her greatest strength is turning decades of practical knowledge into clear, useful instruction for the people doing the work.
Practical knowledge, explained so people can use it right away.
Experience & Industry Involvement
Knowledge Built Through Decades of Practice.
BSW 1–3
Building Service Worker training and certification
Hospitality
Hotel and camp attendant instruction
ISSA-CMI & IICRC
Connected industry education and experience
RFABC
Recreation Facilities Association of British Columbia involvement
EOCP
Professional association involvement
PRACTICAL KNOWLEDGE. REAL UNDERSTANDING.
More Than Teaching a Procedure.
The goal is for participants to understand what happens when a chemical meets a surface, why one procedure works, why another fails, and how small changes in technique affect the result.
Participants are encouraged to ask questions, understand the reasoning behind each step, and leave with knowledge they can use right away.
Approachable instruction. Real working environments. Knowledge that stays with people.
KNOWLEDGE CHANGES RESULTS
Professional Cleaning Is More Technical Than Most People Realize.
Cleaning professionals make decisions involving chemistry, surfaces, equipment, dilution, procedures and workplace safety every day.
- Using water at the wrong temperature
- Choosing the wrong chemical for a surface
- Using too much cleaning product
- Combining incompatible products
- Using equipment incorrectly
- Applying the right product using the wrong procedure
Surface + Product + Equipment + Procedure = Professional Results
When people understand the why behind the process, they are better equipped to protect themselves, the facility, the equipment and the surfaces they maintain.
Training Across British Columbia
Bringing Training to the People Who Do the Work.
Servitech delivers training on-site throughout British Columbia, allowing organizations to train employees in environments that closely reflect the work they perform every day.
That includes colleges and educational institutions, First Nations communities, healthcare and institutional settings, correctional environments, cleaning companies, and municipal and facility teams.
View coursesA Different Kind of Training Experience
Practical. Approachable. Memorable.
Servitech courses are designed around workplace realities. Participants learn through explanation, demonstration, discussion and hands-on experience with the products, equipment and procedures they may encounter on the job.
Understand
Learn the reasoning, chemistry and safety principles behind each process.
Practice
See techniques demonstrated and work with equipment in a practical setting.
Apply
Leave with useful knowledge that transfers directly to the workplace.
When people understand why a process works, they are far more likely to remember how to do it properly.
RECOGNITION THAT MATTERS
Making an Impact Beyond the Classroom.
In 2022, Wendy was recognized by the Recreation Facilities Association of British Columbia (RFABC) for her contribution to the association and the recreation facilities industry.
But some of the recognition she values most comes directly from the people she trains. Participants tell her she made technical information easier to understand, answered the questions they were afraid to ask, or gave them knowledge they could put to work immediately.
For Wendy, good training isn't measured simply by completing a course. It's measured by what people understand when they leave, and by the confidence they have to do the job safely and well.
Frequently Asked Questions
Questions About Servitech.
Who leads Servitech Training?
Servitech is led by Wendy Hansen, who has worked in the professional cleaning industry since she was 15 years old and has more than 45 years of industry experience. She purchased Servitech in 2016 when the original owner retired.
How did Servitech Training start?
The company’s original owner worked as a janitor alongside his brother. After his brother suffered significant lung damage following an incident involving improperly mixed cleaning chemicals, he set out to help people understand not only what to do, but why.
What makes Servitech’s training different?
Courses are designed around workplace realities. Participants learn through explanation, demonstration, discussion and hands-on experience with the products, equipment and procedures they may encounter on the job.
Has Wendy been recognized for her work?
In 2022, Wendy was recognized by the Recreation Facilities Association of British Columbia (RFABC) for her contribution to the association and the recreation facilities industry.
ON-SITE TRAINING ACROSS BRITISH COLUMBIA
Bring Servitech to Your Facility.
Whether you are training new employees, strengthening an existing facility team, preparing participants for employment or addressing a specific cleaning challenge, Servitech can build training around your organization and working environment.
Training is available throughout British Columbia and can be customized to meet the needs of your team.